#Google authenticator lost backup codes lost phone how to#
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#Google authenticator lost backup codes lost phone verification#

If you received a two-step verification code when you’re not trying to log in, change your Dropbox password as soon as possible. Received a two-step verification code while not attempting to log in If you still can’t find your two-step verification code, wait 24 hours and then try to log in again.

#Google authenticator lost backup codes lost phone how to#

Learn how to check for blocked messages on iPhone.

Learn how to check for blocked messages on Android.

If you didn’t receive a two-step verification code, this could be because your phone provider blocks these types of messages. From here you can turn off two-step verification or change your two-step verification number. This will open and you’ll automatically be logged in.

Click the Dropbox icon in your taskbar (Windows) or menu bar (Mac), and then click the globe icon. If you use the Dropbox desktop app, your computer is a trusted device, so you won’t need to enter a two-step verification code to log in. You should receive a notification on any connected devices where you’re logged in to Dropbox. If you have multiple devices linked to your Dropbox account, click Having trouble getting a code? in the window that appears when you try to log in, and then click Send me a notification. Then, find that phone or contact the person that has it, and follow the prompts from there.

You may have added a backup phone number when you turned on two-step verification. If you did, or you think you might have, click Having trouble getting a code? in the window that appears when you try to log in, and then click Text my backup phone. If you still have your backup code, click Having trouble getting a code? in the window that appears when you try to log in, and then click Enter the emergency backup code and type in your code. If you did, you were asked to save it for your records. You may have set an emergency backup code when you turned on two-step verification.

Try the following methods before contacting Dropbox support. I believe some password managers now offer the ability to save this 2FA data too.If you lost your phone or got a new phone number and no longer have access to your old phone number, there are several alternative ways to receive a two-step verification code. If it helps going forward, I personally use an app called Authy (so Wordfence doesn’t particularly endorse one product over another), as I can login to access my 2FA codes again even if I lose/change my original device.

#Google authenticator lost backup codes lost phone download#

Go to your user profile and add 2FA back to your account, making sure to download the backup codes in case of problems in the future.

Once you have logged in to your WordPress admin you can name the folder back to wordfence again.

This will deactivate Wordfence and allow you to login without the 2FA code.

Look inside the /wp-content/plugins/ directory and rename the wordfence directory to wordfence.bak.

Please use FTP/SFTP - or any file manager your web host provides via their administration panel.

If you haven’t added your site to Wordfence Central follow these steps:

You should now be able to login to your site with just a username and password.

Scroll back to the top of the screen and save the changes.

NOTE : You can get your public facing IP by clicking this link.

In the section that says “Whitelisted IP addresses that bypass 2FA” add your public facing IP address.Scroll down to the Login Security Options section and expand it by clicking the small black arrow to the right.Click the gear icon at the end of the row that the site you need to access is on.Login to and look for the Configuration tab.

#Google authenticator lost backup codes lost phone free#

The first way is if you have added the site in Wordfence Central (a free site management tool in your account on ): I’m happy to provide you instructions on how to get back into your site. This goes for all sites, not just your Wordfence 2FA logins. If you indeed don’t have the recovery codes, the Google Authenticator app does have the slight downside of not saving 2FA details across devices. Hi thanks for reaching out and sorry to see this has happened.